Terms & Conditions
1. About these terms
These terms apply to all consultations, services and digital content provided by Lorna MacPhail. By booking a consultation or purchasing a service, you confirm that you have read and agree to these terms.
2. Nature of services
Consultations are educational and supportive in nature. They are intended to complement, not replace, the care of your GP, consultant or other qualified medical professional. No medical diagnosis is offered and no cure is promised.
3. Bookings and payment
Consultations are booked and paid for in advance via the secure booking link. Your session is confirmed once payment has been received and an intake form issued.
4. Rescheduling and cancellations
You may reschedule your consultation up to 48 hours before the agreed time at no additional cost. Bookings cancelled or missed within 48 hours of the session are non-refundable, as the time has been reserved for you.
5. Your responsibilities
You agree to provide accurate information on your intake form and to attend your session on time and in a private space with a stable internet connection.
6. Intellectual property
All written plans, frameworks and materials shared with you remain the intellectual property of Lorna MacPhail and are for your personal use only.
7. Limitation of liability
To the extent permitted by law, Lorna MacPhail is not liable for any loss or damage arising from your use of, or reliance on, the consultation or any accompanying materials.
8. Governing law
These terms are governed by the laws of Scotland and the United Kingdom.
9. Contact
For any questions about these terms, please contact Lorna via lornamacphail.com.